Patient Registration and Booking Form

Initial Details


Appointment Type

Please note: 

  • If this is your first time seeing a CannaTelehealth healthcare practitioner, you must select “Initial Consultation”. Please do not choose ‘Check-In’ as it is a legal requirement of the TGA that a thorough initial assessment is conducted first. Our health care practitioners comprise of APHRA registered doctors and nurse practitioners who have all completed additional training and are skilled in the area of medicinal cannabis therapy. All prescribing is in accordance with the latest TGA prescribing recommendations.

  • If you have previously consulted with another GP then please mention their name so we can share with your consent the required test results if necessary.

  • The consultation payment will be requested as part of the patient registration process.

  • You can view our billing policy here.

Initial screening consultation 

  • Start your journey by discussing your plans with a Nurse Practitioner

  • Consult is bulk billed - you must have a Medicare card

  • You cannot receive medications or TGA applications during this consult

Initial Consultation

  • All consultations are privately billed. These could take between 10-30 mins depending on your medical history and conditions. Always ask the HCP if you need more explanation. 

  • Medications are not included.

Follow up

You have selected the request type: Follow up. 

In order to receive a follow up consultation you must have used our service previously. If this is correct please select next, if you have not received an initial consult before please select the 'previous' button and choose the correct option.


Personal Info

This information is required if you are booking an appointment for Medicinal Cannabis. Due to the current legislation all this information is required to ensure the Health Practitioner can provide you with all relevant information regarding the treatment / procedure.

Medicare/Pension/Private Health

If you use Alias please write the Alias name & surname

The reference number is the number next to your name on your Medicare card.

Medical Info

Social Activity Info

Select multiple if you are using multiple products.

Symptomatic Relief and Side Effects

Numbers and '.' only.

Patient Treatment Goals

Help Us Find the Right Medical Practitioner for You

Pharmacy consent

We use partner pharmacies that manage all of your prescriptions and repeats. They will set you up accounts for you to securely pay for your medication along with reordering when each script is due. They will call every new patient when we send your e-script to the pharmacy and make sure to answer any questions you may have about price, strength, dosage, side effects or anything related to their service around medical cannabis.

Consent

In order to preceded with my telehealth appointment.

We are committed to protecting your privacy and know it is important for you to understand how your information is handled.

In submitting the information contained in this form, you:

Privacy and Terms

We are committed to protecting the confidentiality of your personal information and health records. (You can access our Privacy Policy on our website, or by asking us for a copy).

At CannaTelehealth we work hard to provide an excellent service to our patients. In saying that, we have a zero-tolerance policy towards any verbal abuse towards our staff. This includes shouting, swearing or making unnecessary remarks. Abusive language affects our staff’s well-being and they have the right to come to work and not feel intimidated or frightened. Abusive and aggressive behaviour will result in you being asked to attend another practice for treatment.

Please be mindful that our practitioners will call you as close to your appointment time as possible. Sometimes the patient prior to your consultation may take longer than expected. If you are unable to attend your appointment please allow 24 hours’ notice to reschedule and this will not incur a fee. Our practitioners calendars can be very busy and this allows for another patient on a waitlist an appointment. If you miss your allocated appointment, your practitioner will attempt to call you twice before asking our reception team to follow up and reschedule your appointment. This will incur a fail to attend fee of $100.00.

PRIVACY COLLECTION NOTICE


This Privacy Collection Notice describes how PHENIX HEALTH PTY LTD (ABN 22 607 822 266)  ( we , us or our ) collects and handles your personal information when you sign-up to do business with us. We collect personal information from you and from third parties (such as our cookies and analytics providers) so that we can do business with you and for related purposes set out in our Privacy Policy, available on our website (or on request).

We may disclose this personal information to third parties, including our personnel, related entities, any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy.

We store personal information in Australia. Where we disclose your personal information to third parties, those third parties may store, transfer or access personal information outside of Australia.

If you do not provide your personal information to us, it may affect our ability to do business with you.

Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process.

If you have questions about our privacy practices, please contact us by email at: info@cannatelehealth.com.au. By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.


Communication

Signature

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Payment

If you have selected 'Initial eligibility screening consultation' you are not required to pay and can continue to submit the form. If you do not have a Medicare card you are not entitled to 'Initial eligibility screening consultation'


If you choose to use PayPal e-Cheque as your payment option, please be mindful the funds may take up to 6 days to clear. Once received the team will contact you to arrange your doctor’s consultation.

PLEASE NOTE: As soon as your payment is cleared our Medical Receptionists will call within 1 hour to confirm your details and book your appointment.